Shipping & Returns

IMPORTANT

All items are made to order, please allow 1-2 weeks for production and packaging and 3-5 days for the courier.

  • Order lead times are generally two weeks. We need 1 week for print production. And 3-4 working days for the courier. Taking us to two weeks.
  • When you place your order, we have to update the print production queue with a list of items to be printed including sizes, colours and garments. For custom artwork changes, we also have to squeeze in time to update artwork.
  • We will provide you with a tracking number as soon as the parcel is collected by the couriers

We deliver directly to your door (home or office).

Courier Fees:

  • Paxi (Pep to Pep) 7-9 days delivery time - *R80.00
  • Pudo Locker - *R100.00
  • Standard Courier - R160.00
  • * All dependent on size of parcel.

Courier Lead Times: 

  • Major Cities 3-4 days
  • Outlying Areas 4-5 days
  • Paxi 7-9 days


Major Cities Include:

  • Johannesburg
  • Pretoria
  • Cape Town
  • Durban
  • East London
  • Port Elizabeth
  • Bloemfontein

  • George
  • Plettenberg Bay
  • Knysna
  • Somerset West
  • Paarl
  • Stellenbosch
  • Krugersdorp
  • Polokwane
  • Potchefstroom
  • Umhlanga
  • Amanzimtoti
  • Ballito

  • Addo
  • Kirkwood
  • Grahamstown
  • Port Alfred
  • Cape St. Francis
  • Humansdorp
  • Jeffrey’s Bay

RETURNS

If you need to return or exchange your order, you are welcome to do so within 14 days of the date of delivery.  You will need to arrange to courier the order back to us at your expense.  You will then be able to choose something else from our store or we can offer you a refund once we have received the goods.  In order to receive a refund, the garments cannot have been worn or the item used and the tags should still be attached.

We do not accept returns for sale items or for customized items.

If your order is damaged during delivery, please contact us immediately so that we can rectify it. We will need photos of the parcel and damaged goods, so please don't throw them away.